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Frequently Asked Questions
What does Refi Pal do?
How much are Refi Pal's services?
How many brokers or lenders will call me?
What's the difference between mortgage brokers and lenders?
What do mortgage brokers do?
What are the advantages of working with a mortgage broker?
How do I sign up for Refi Pal's services?
Q: What does Refi Pal do?
A: Refi Pal connects interested borrowers with exclusive brokers and lenders who can meet their specific needs through thorough and professional telephone
verification. This saves the customer time and trouble and enables Refi Pal to provide highly qualified leads to brokers and lenders.
Q: How much are Refi Pal's services?
A: Refi Pal's services are absolutely free to the borrower.
Q: How many brokers or lenders will call me?
A: One. Unlike other mortgage lead companies, Refi Pal's leads are exclusive - one lead to one broker or lender who specializes in
what you are looking for.
Q: What's the difference between mortgage brokers and lenders?
A: Mortgage brokers do not lend money, but rather provide services. Lenders make the final decision regarding loan approval
and provides the money to the borrower at the closing table.
Q: What do mortgage brokers do?
A: Mortgage brokers counsel borrowers on any problems involved in qualifying for a loan, help borrowers choose the loan that best
meet their needs, and shop for the best deal among the lenders offering the type of loan needed.
During the loan process, brokers take applications from borrowers, lock in the rate and other terms with lenders, and provide borrowers
with the many disclosures required by the Federal and state governments. In addition, brokers compile all the documents required
for loan transactions, including the credit report, property appraisal, verification of employment and assets in order to complete the
borrowers file and hand it off to the lender, who approves and funds the loan.
Q: What are the advantages of working with a mortgage broker?
A: Choice, convenience, and expertise. Brokers are more likely to find a loan that will meet the specialized needs
of borrowers than a single lender. Specialized needs might include poor credit, inability to document income,
very high existing debts, or need for a fast close. In addition, brokers are far better positioned than consumers to select
the best deal available from competing lenders on the day the terms of the loan are "locked."
Q: How do I sign up for Refi Pal's services?
A: Simply fill out the form on our home page or call us at (818)678-4211 and one of our
friendly and knowledgeable agents will guide you through the process.
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